Terms of service

Terms of Service

Welcome to AP5! By shopping with us, you are agreeing to the following terms and conditions. Please read them carefully.

1. General Terms

By accessing and using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our site or placing an order. We reserve the right to update or modify these terms at any time, and such changes will be effective immediately upon posting.

2. Product Information

  • We make every effort to display our products accurately on our website, including descriptions, colors, and sizes. However, please note that colors may appear differently depending on your device’s screen settings.

  • While we strive for accuracy, we do not guarantee that product descriptions or other content on the site are error-free, complete, or up to date.

3. Order Placement

  • By placing an order with us, you are making an offer to purchase products, subject to availability and acceptance by us.

  • All orders are subject to confirmation and acceptance by us. If there are any issues with your order (e.g., out-of-stock items), we will contact you.

  • Once your order is placed, you will receive a confirmation email with the details of your order. This does not mean your order has been shipped.

4. Pricing and Payment

  • Prices are listed in your local currency or in British pounds and include taxes unless otherwise stated.

  • We accept all major credit, debit cards and other payment methods available at checkout.

  • We reserve the right to change prices at any time. In the event of a price change before shipping, we will notify you prior to processing your order.

5. Shipping and Delivery

  • All shipping charges will be calculated at checkout based on your location and the shipping method chosen.

  • Orders are typically processed within 1-5 business days. Please refer to our [Shipping Policy] for more information on delivery times, costs, and other details.

  • Delivery times are estimates, and we are not responsible for delays caused by the carrier.

6. Returns and Refunds

  • We offer a non-refundable policy on all purchases (unless the item is defective or damaged upon arrival). Please refer to our [Refund Policy] for more information.

  • We do not accept returns but can offer exchanges for sizing issues if product is still in stock, so please check our size guide carefully before purchasing.

7. Account and Registration

  • You may be required to create an account to place an order with us. You are responsible for keeping your account details and password secure.

  • By registering, you agree to provide accurate and up-to-date information. You are responsible for any activities that occur under your account.

8. Intellectual Property

  • All content on our website, including text, images, graphics, logos, and product designs, is the property of [Your Brand Name] and is protected by intellectual property laws.

  • You may not use, copy, reproduce, or distribute any of our content without written permission.

Thank you for shopping with AP5! We appreciate your business and look forward to serving you again soon.